Join us as a Level 2 or Level 3 Business Administration Apprentice and kick-start your career in a supportive office setting in Nottingham.
You’ll spend your days helping the business run smoothly, working with colleagues across different teams, handling customer enquiries and keeping things organised, all while building practical skills towards a nationally recognised apprenticeship qualification.
We’re after someone friendly, curious and keen to learn, who likes talking to people and takes pride in getting the details right. You don’t need any admin experience. Enthusiasm and a willingness to get stuck in matter far more.
As you grow in confidence, we’ll support your development and look at where you can progress within the company.
Key information
Location
Office-based in Nottingham, NG7 6JF.
Salary
From £16,640 to £20,000 per year, depending on experience and qualifications
Job type
Full time
Closing date
16th November 2026
What the job involves:
- Respond to phone and email enquiries, giving clear information and following up where needed
- Help new learners get started by checking paperwork and chasing anything still outstanding
- Keep our CRM and other online systems accurate and current
- Put together customer quotes and carry out administrative checks on funding eligibility
- Stay in touch with customers, employers and local authorities to collect information and sort out queries
- Handle bookings for webinars, workshops and events
- Call parents whose children attend our registered childminders to welcome them
- Help with day-to-day office tasks such as arranging travel and ordering supplies
You’ll suit this role if you:
- Able to plan your workload, hit deadlines and see tasks through to the end
- Happy to take the initiative, and to ask when you’re unsure about something
- Flexible and supportive, with a real willingness to learn how both businesses work
- Confident with IT, including databases, online systems and standard office software
- Friendly, clear communicator by phone and in writing
- Careful with the details when checking documents and entering data
What you’ll get:
- A nationally recognised Level 2 or 3 apprenticeship qualification to work towards
- Practical, varied experience across business administration
- Training and guidance from a team that knows the job well
- The chance to build real workplace and customer service skills
- A welcoming, supportive office to work in
- Room to grow, with support for your development and future career
Training and Progression:
- A nationally recognised apprenticeship qualification to work towards
- Practical, varied experience across business administration
- Training and guidance from a team that knows the job well
- The chance to build real workplace and customer service skills
- A welcoming, supportive office to work in
- Room to grow, with support for your development and future career
Interested?
On this Level 3 apprenticeship you’ll build a broad base of knowledge, skills and behaviours, including project management, systems and processes, and how businesses are structured.
The programme is designed to develop you into a well-rounded business professional, with in-depth learning on business communication, organisation, managing change and problem solving. These skills can help you stand out in a competitive job market and increase your earning potential.
If you’re organised, driven and a confident communicator, this is a chance to build a long-term career and grow with the company.
Express your interest
Select the button below to register your interest and upload your CV. You’re welcome to add a few lines on why the role appeals to you. We’ll then be in touch with an application form and to arrange a phone conversation.
The role involves handling personal data and upholding safeguarding standards, so vetting checks will be carried out.
